Very professional
No major issues with booking but support during stay should be better.
Only Provence provides the highest level of service for travelers. Carol, Louise, Sandrine were standouts. They were responsive, helpful and made the planning easy! Their guidance was outstanding and the contractors for tours, bikes, chefs, etc.. were equally fantastic!
Very efficient and professional, we would book with you again next year !
Sarah H,
First class service with excellent properties that give a homely if luxurious feel of home while away.
Ist class.
Kathleen C,
Good. Our queries were attended to very quickly.
The whole process to rent the house and with regards to scheduling the chef and tour service was very smooth, however once we were are in the villa we were pretty much at the mercy of the housekeeper. We would have appreciated someone from OnlyProvence checking in on us before Thursday (maybe on Sunday or Monday?) to make sure everything was in good order. Only Provence Response: Thank you for your helpful feedback. We do have local support and information is provided for their contact information in the arrival details email. Typically we do not check on guests after they have arrived as we do not wish to disturb them once on holiday. We look forward to helping with your next trip to Provence!
Super easy to deal with.
Paying was tricky because it’s all geared to America! We are from UK
Very good, excellent
Overall very good...payment process OK; Concierge processes very good (for both organization of chef at house and also for a reservation for 10 at a local Michelin * restaurant and arranging wine tours for an expanded group of 17....Excellent
I have enjoyed working with Only Provence.
Good although sometimes a little frustrating dealing with Carole. Possibly the language difference. Ildiko was amazing though !
Extremely efficient.
Everything was very easy from beginning to end. I was very happy with the experience.
It was easy, thorough and responsive.
Haron L,
excellent
We have had two good stays with Only Provence with Mas d’Oppede and Maison Jeannons. Maison Le Relais was not good however. Only Provence fine to work with but issues with Maison Le Relais need to be addressed.
Very responsive and the chef recommendations were excellent.
Really good and we’ll be using them again. Best villa experience yet
You have been wonderful...very communicative and easy to deal with. We will highly recommend you.
Very easy, very organised and 5 star overall!
Overall good.